Help Center

Find answers to common questions or contact our support team.

🚀Getting Started

How do I create an account?

Click 'Sign Up' in the navigation bar and fill in your details. You'll need a valid email address.

How do I get started?

Create a free account, then add credit on the Add Credit page with an on-chain USDC deposit. Your deposit becomes a USD credit balance you can use to watch videos, create models, and generate images.

What devices can I use?

LatinaCastings works on any device with a modern web browser — desktop, tablet, or mobile.

🪙Credit & Payments

What payment methods do you accept?

We accept on-chain USDC deposits, credited to your account as a USD balance. We do not process credit cards.

How do I check my balance?

Your USD credit balance is displayed on your Dashboard after logging in.

Can I get a refund?

Deposits fund a USD credit balance used across the platform. For any billing questions, contact support@latinacastings.com.

🎬Content & Features

How often is new content added?

We add new casting videos and content regularly. Check the Featured section for the latest additions.

What is the AI model feature?

Members can create AI-generated performer profiles. Each generation deducts from your USD credit balance, and the cost is shown before you generate.

What is the credit balance?

Your credit balance is a USD balance funded by on-chain USDC deposits. You spend it per use across the platform.

🔒Account & Security

How do I reset my password?

Click 'Forgot password?' on the login page and enter your email. You'll receive a reset link.

Is my data secure?

Yes. We use SSL encryption, secure password hashing, and account funding is handled through on-chain USDC deposits.

How do I delete my account?

Contact support at support@latinacastings.com to request account deletion.

Still need help?

Our support team is here to assist you.

Contact Support